✦ NRMA Preferred Repairer  ·  Sydney  ·  Est. 1972

NRMA Preferred Repairer Sydney —
We Manage Your Claim

Miranda Auto Body is an NRMA preferred repairer in Sydney. We manage your NRMA insurance claim from lodgement to delivery — handling all communication with NRMA on your behalf. You have the right to choose your own repairer, and as an authorised Mercedes-Benz and Audi repairer, we ensure your vehicle is repaired to the highest standard.

Book a Claim Assessment Call (02) 9525 8673
NRMA Preferred Repairer
Mercedes-Benz Authorised
Audi Authorised
Full Claims Management
Genuine Parts Only
53 Years Experience
NRMA preferred repairer Sydney – Miranda Auto Body
NRMA Preferred Repairer

Your NRMA Claim
Managed End to End.

Miranda Auto Body is an NRMA preferred repairer in Sydney, located in Caringbah, Sutherland Shire. We manage your NRMA insurance claim from start to finish — from towing and assessment through to repair and delivery. As an authorised Mercedes-Benz and Audi repairer, we ensure your prestige vehicle is repaired to manufacturer specification.

  • Direct NRMA preferred repairer — faster approvals and less paperwork
  • Your ability to choose your own repairer depends on your policy PDS — we'll help you understand your options
  • Genuine parts only — protecting your vehicle's integrity and warranty
  • Mercedes-Benz and Audi authorised — OEM procedures for prestige vehicles
  • Organise towing from the accident scene to our Caringbah facility
  • Hire car assistance — we can help arrange a vehicle during repairs
Book a Free Assessment NRMA Claims ↗
Understanding Your Policy

Can You Choose Your Own Repairer in NSW?
What Your Policy Actually Says

The right to choose your own smash repairer is not an automatic legal right. In NSW and across Australia, whether you can nominate your own repairer depends entirely on the Product Disclosure Statement (PDS) of your specific car insurance policy — not on a blanket rule under Australian Consumer Law.

Some policies allow you to nominate a repairer. Others direct you to the insurer's own network. The only way to know is to read your PDS or call your insurer directly before you commit to a repairer.

If your policy does allow repairer choice, Miranda Auto Body will manage all communication with your insurer from lodgement through to delivery. As a preferred repairer for NRMA, CGU, Allianz, QBE and Zurich, we have established direct relationships that make the process as smooth as possible.

If your policy does not allow repairer selection, we'd encourage you to speak with your insurer, read your PDS carefully, and — if you're not satisfied — consider switching to a policy that does. We're happy to help you understand your options. Call us on (02) 9525 8673.

Check your PDS before you commit. Whether you can choose your own repairer depends on your specific policy. Call your insurer, read your PDS, and if you have any questions about what your policy allows, call Miranda Auto Body on (02) 9525 8673 — we'll help you navigate it. Read our full guide ↗

Official Links

NRMA Resources

NRMA Australia ↗ NRMA Claims ↗ All Insurance Repairs →
Common Questions

NRMA Claim FAQs

Yes — Miranda Auto Body is a NRMA preferred repairer, which means we have a direct relationship with NRMA for faster approvals and a smoother process. Whether your policy allows you to nominate your own repairer depends on your Product Disclosure Statement (PDS) — it is not an automatic legal right. Check your PDS or call NRMA directly. If your policy does allow repairer selection, simply tell NRMA you want to use Miranda Auto Body and we will handle the rest.

Yes. We use genuine parts for all repairs where specified by the manufacturer's repair procedures. This is particularly important for prestige vehicles where non-genuine parts can affect safety systems, structural integrity, and manufacturer warranty. We will always advise you if a repair requires genuine parts and why.

Yes. Miranda Auto Body is both a NRMA preferred repairer and an authorised Mercedes-Benz and Audi repairer. This means your prestige vehicle is repaired to manufacturer specification using OEM procedures and genuine parts — protecting your warranty — while your insurance claim is managed directly with NRMA.

Book Your NRMA Claim Assessment

Call us on (02) 9525 8673 or book online. We'll assess your vehicle, manage your NRMA claim, and return your vehicle to pre-accident condition.

Book a Claim Assessment Call (02) 9525 8673